Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to TanakaSkinCare. The terms “we”, “us” and “our” refer to TanakaSkinCare. TanakaSkinCare operates this website and online store, including all related information, content, products, and services (the “Services”), to provide you with a curated shopping experience.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform that allows us to sell our products and services to you.

These Terms of Service (“Terms”), together with our Privacy Policy and Refund Policy, govern your access to and use of our Services. By visiting or purchasing from our store, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your jurisdiction. You agree to provide accurate, current, and complete information for all purchases and account interactions.

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

SECTION 2 – PRODUCTS & DISCLAIMERS

We make every effort to accurately display our products. However, product colours and appearance may vary depending on your device or screen settings.

Our beauty tools and skincare products are intended for cosmetic use only. Results may vary from person to person. Our products are not intended to diagnose, treat, cure, or prevent any medical condition.

We reserve the right to modify or discontinue products at any time without notice.

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase. We reserve the right to accept or decline any order for any reason.

Orders cannot be modified or cancelled once they have been processed. Please review your order carefully before completing checkout.

All purchases are subject to our Refund Policy, which forms part of these Terms.

Orders are for personal use only and may not be resold.

SECTION 4 – PRICING & PAYMENTS

Prices are subject to change without notice. Taxes, shipping fees, customs duties, or import charges are not included unless stated otherwise.

By submitting payment information, you represent that you are authorised to use the payment method and that all billing information is accurate.

SECTION 5 – SHIPPING & DELIVERY

Shipping times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Once an order is handed over to the shipping carrier, risk of loss passes to the customer.

SECTION 6 – RETURNS & REFUNDS

Due to hygiene and safety reasons, we do not accept returns on beauty tools or skincare products.

Refunds or replacements are provided only in cases of:

• Damaged items

• Defective items

• Incorrect items received

Please refer to our Refund Policy for full details.

SECTION 7 – INTELLECTUAL PROPERTY

All content on this website, including text, images, logos, graphics, and design, is the property of TanakaSkinCare or its licensors and is protected by intellectual property laws.

You may not reproduce, distribute, or use our content for commercial purposes without written permission.

SECTION 8 – THIRD-PARTY LINKS

Our Services may contain links to third-party websites. We are not responsible for the content, policies, or practices of third-party sites.

Accessing third-party websites is at your own risk.

SECTION 9 – SHOPIFY DISCLAIMER

Our store is hosted by Shopify Inc. Shopify is not responsible for any sales, transactions, or disputes between you and TanakaSkinCare. You agree to release Shopify from any claims arising from your purchase.

SECTION 10 – PRIVACY

Your use of our Services is subject to our Privacy Policy. By using our site, you consent to the collection and use of your information as outlined in that policy.

SECTION 11 – FEEDBACK & REVIEWS

Any feedback, reviews, or suggestions you submit may be used by us for marketing or operational purposes without compensation.

You agree not to submit false, misleading, or unlawful content.

SECTION 12 – ERRORS & OMISSIONS

We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders if any information is inaccurate, at any time without prior notice.

SECTION 13 – PROHIBITED USE

You may not use our Services for unlawful purposes, to infringe intellectual property, transmit harmful code, or engage in fraudulent or abusive behaviour.

We reserve the right to terminate access for violations of these Terms.

SECTION 14 – TERMINATION

We may terminate or suspend access to our Services at any time without notice. All obligations incurred prior to termination will survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available” without warranties of any kind, except where prohibited by law.

SECTION 16 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, TanakaSkinCare shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless TanakaSkinCare and its affiliates from any claims arising from your breach of these Terms or misuse of the Services.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which TanakaSkinCare operates.

SECTION 19 – CHANGES TO TERMS

We may update these Terms at any time. Continued use of our Services constitutes acceptance of the updated Terms.

SECTION 20 – CONTACT INFORMATION

For questions regarding these Terms, contact us at: tanakaskincare@tanakaskincare.com

TanakaSkinCare